superkingph Privacy Policy

1. Data Controller

superkingph ("superkingph," "we," "us," or "our") is the data controller responsible for the personal information collected through the superkingph website at superkingph.club and all associated services, features, and applications (collectively, the "Platform").

This Privacy Policy applies to all users of the superkingph Platform, including registered players, visitors, and any other individuals whose personal data we process in connection with the Platform. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account or using the superkingph Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

2. Data We Collect

superkingph collects personal data from you in several ways — directly when you register or interact with the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (for mandatory 21+ age verification);
• Email address and mobile number;
• Username and encrypted password;
• Residential address (city, province, region in the Philippines);
• Nationality and country of residence.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for liveness verification where required;
• Proof of payment method ownership.

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e-wallet account references, bank account details — we do not store full card numbers);
• Account balance history and transaction timestamps;
• Bonus and promotional credit records.

2.4 Gaming Activity Data

• Game session logs, bet history, and game outcomes;
• Wagering patterns and gaming preferences;
• Responsible gaming tool usage (deposit limits, session timers, self-exclusion requests).

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, page views, and click-stream data;
• Cookie identifiers and similar tracking technologies.

2.6 Communications Data

• Customer support chat transcripts and email correspondence;
• Survey responses and feedback submissions;
• Marketing preference records and opt-in/opt-out history.

3. How We Use Your Data

superkingph uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data:

superkingph does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required for fraud prevention or regulatory compliance, in which case you have the right to request human review of such decisions.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and applicable data protection principles, superkingph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) requirements, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent that you may withdraw at any time.

5. Data Sharing & Disclosure

superkingph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and partner banks), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and analytics and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

superkingph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of superkingph's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

5.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit, informed consent to such sharing.

6. Data Retention

superkingph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA and PAGCOR record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship, as required by Philippine anti-money laundering regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity logs: Retained for a minimum of three (3) years;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.

When personal data is no longer required, superkingph will securely delete or anonymize it in accordance with our data disposal procedures.

7. Data Security

superkingph implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the superkingph Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using AES-256 encryption;
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, with role-based access controls and multi-factor authentication for all staff;
• Secure infrastructure: The Platform is hosted on certified, secure cloud infrastructure with regular security audits and penetration testing;
• Password security: Passwords are stored using industry-standard one-way hashing algorithms. We never store plaintext passwords;
• Fraud monitoring: Automated systems continuously monitor for suspicious activity, unauthorized access attempts, and potential data breaches.

While superkingph takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

8. Cookies & Tracking Technologies

superkingph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and core functionality;
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations;
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible;
• Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our marketing campaigns. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the superkingph Platform. For marketing cookies, you may withdraw consent at any time by updating your account preferences or contacting our support team.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by superkingph:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

10. Minors & Age Policy

The superkingph Platform is strictly intended for individuals aged 21 years and older, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. superkingph does not knowingly collect personal data from persons under the age of 21.

All accounts are subject to mandatory KYC age verification. If superkingph discovers that personal data has been collected from a person under 21, we will immediately close the associated account, delete the personal data, and return any deposited funds in accordance with our account closure procedures.

If you are a parent or guardian and believe that a minor has registered on the superkingph Platform, please contact us immediately at [email protected] so that we can take prompt action.

11. International Data Transfers

superkingph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines, superkingph ensures that such transfers are subject to appropriate safeguards, including:

• Contractual clauses that require the recipient to protect personal data to a standard equivalent to the Philippine Data Privacy Act;
• Transfers only to jurisdictions that the NPC has recognized as providing adequate data protection;
• Your explicit consent where required by applicable law.

By using the superkingph Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

12. Third-Party Services

The superkingph Platform may integrate with or reference third-party services such as payment processors (GCash, Maya, partner banks) and game content providers. These third parties operate under their own privacy policies, and superkingph is not responsible for their data practices.

When you interact with a third-party payment provider to make a deposit or withdrawal, that provider will process your payment data in accordance with their own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you use in connection with the superkingph Platform.

superkingph does not control and is not responsible for the privacy practices of third-party game content providers whose games are accessible through the Platform. Game session data may be processed by these providers subject to their own data protection obligations.

13. Changes to This Privacy Policy

superkingph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify registered users by email or via an in-platform notification at least seven (7) days before the changes take effect.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how superkingph protects your personal data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way superkingph handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. The NPC can be reached through their official government channels.